Comments for The Ascent http://blog.k2sg.com K2 Solutions Group, leading the ascent to the peak of Service Management Tue, 26 Apr 2011 13:49:35 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on CMS Blog Series – Part 1: Auto Discovery by itsm-Competence » Blog Archiv » Warum eine CMDB automatisch aktualisieren? http://blog.k2sg.com/2009/10/20/cms-blog-series-part-1-auto-discovery/comment-page-1/#comment-24 itsm-Competence » Blog Archiv » Warum eine CMDB automatisch aktualisieren? Tue, 26 Apr 2011 13:49:35 +0000 http://blog.k2sg.com/?p=175#comment-24 [...] [1] CMS Blog Series – Part 1: Auto Discovery; Link: http://blog.k2sg.com/2009/10/20/cms-blog-series-part-1-auto-discovery/ [...] [...] [1] CMS Blog Series – Part 1: Auto Discovery; Link: http://blog.k2sg.com/2009/10/20/cms-blog-series-part-1-auto-discovery/ [...]

]]> Comment on Demystifying the CMDB: Peeling back the layers of compexity by Evolven http://blog.k2sg.com/2011/03/07/demystifying-the-cmdb-peeling-back-the-layers-of-compexity/comment-page-1/#comment-23 Evolven Sat, 23 Apr 2011 18:04:55 +0000 http://blog.k2sg.com/?p=332#comment-23 Dear Carlos, Thanks for the great presentation. Kudos to you to fit all those insights into an hour. Indeed, it is the level of complexity that ties right into the level of an IT organization's effectiveness, or in many cases, lack thereof. I thought I would chime in here with some info you might find interesting. Something is broken in IT. The rapid rate at which new technologies are being introduced to already complex application infrastructures is mind boggling and it doesn't look like it will let up anytime soon. The outages you mentioned are more often than not caused by this complexity. Another paramount factor is the speed at which applications, patches and general software distribution are being deployed. A typical environment includes thousands of different configuration parameters. Each parameter, if mis-configured, can result in painful downtime or a critical incident. A different approach is needed. CMDB and configuration management tools are too rigid to handle today's dynamics; they don't provide visibility and analytics at the most granular level –where the root-cause of downtime and incidents starts. [Link Removed] Further addressing complexity, please feel free to check out our recent recorded webinar with Forrester's VP and Principal Analyst, Jean-Pierre Garbani: Learn How to Conquer the New Realities that Impact Change & Configuration [Link Removed] Best, Alex Gutman Technology Evangelist Evolven Software, Inc. alexg@evolven.com http://www.evolven.com Dear Carlos,
Thanks for the great presentation. Kudos to you to fit all those insights into an hour. Indeed, it is the level of complexity that ties right into the level of an IT organization’s effectiveness, or in many cases, lack thereof. I thought I would chime in here with some info you might find interesting.

Something is broken in IT. The rapid rate at which new technologies are being introduced to already complex application infrastructures is mind boggling and it doesn’t look like it will let up anytime soon. The outages you mentioned are more often than not caused by this complexity. Another paramount factor is the speed at which applications, patches and general software distribution are being deployed. A typical environment includes thousands of different configuration parameters. Each parameter, if mis-configured, can result in painful downtime or a critical incident. A different approach is needed. CMDB and configuration management tools are too rigid to handle today’s dynamics; they don’t provide visibility and analytics at the most granular level –where the root-cause of downtime and incidents starts.

[Link Removed]

Further addressing complexity, please feel free to check out our recent recorded webinar with Forrester’s VP and Principal Analyst, Jean-Pierre Garbani:
Learn How to Conquer the New Realities that Impact Change & Configuration
[Link Removed]

Best,

Alex Gutman
Technology Evangelist
Evolven Software, Inc.
alexg@evolven.com
http://www.evolven.com

]]> Comment on Disruptive Tech Drives Need for Configuration Management by Carlos http://blog.k2sg.com/2011/02/22/disruptive-tech-configuration-management/comment-page-1/#comment-22 Carlos Thu, 10 Mar 2011 19:15:00 +0000 http://blog.k2sg.com/?p=346#comment-22 I totally agree with you Martin in regards to "automatically identify the critical parameters amidst the noise of huge amounts of configuration changes". As a matter of fact, just yesterday in a discussion on Twitter with Glenn O'Donnell ( <a href="http://twitter.com/glennodonnell" rel="nofollow">@GlennODonnell</a> ), Troy DuMoulin ( <a href="http://twitter.com/TroyDuMoulin" rel="nofollow">@TroyDuMoulin</a> ) and Rodrigo Flores ( <a href="http://twitter.com/RFFlores" rel="nofollow">@RFFlores</a> ) I stated that <em>"The missing link in the #CMDB /CMS tech solution is a lack of BI and BA components baked into it to mask the tech from users"</em>. We need these tools to mature in a way that takes the consumers out of the data crunching mode and into the consumption mode. There is FAR too much noise surrounding the value. As I tell my clients, my primary objective when implementing Configuration Management and the CMDB/CMS is to help<em> "transform data into actionable information"</em>. There is no shortage of data.... there is however a shortage of actionable information because it is buried under gigabytes of data. Thanks for your comments. They are truly appreciated. I totally agree with you Martin in regards to “automatically identify the critical parameters amidst the noise of huge amounts of configuration changes”. As a matter of fact, just yesterday in a discussion on Twitter with Glenn O’Donnell ( @GlennODonnell ), Troy DuMoulin ( @TroyDuMoulin ) and Rodrigo Flores ( @RFFlores ) I stated that “The missing link in the #CMDB /CMS tech solution is a lack of BI and BA components baked into it to mask the tech from users”.

We need these tools to mature in a way that takes the consumers out of the data crunching mode and into the consumption mode. There is FAR too much noise surrounding the value. As I tell my clients, my primary objective when implementing Configuration Management and the CMDB/CMS is to help “transform data into actionable information”. There is no shortage of data…. there is however a shortage of actionable information because it is buried under gigabytes of data. Thanks for your comments. They are truly appreciated.

]]> Comment on Disruptive Tech Drives Need for Configuration Management by martin http://blog.k2sg.com/2011/02/22/disruptive-tech-configuration-management/comment-page-1/#comment-21 martin Thu, 10 Mar 2011 16:25:43 +0000 http://blog.k2sg.com/?p=346#comment-21 Hi Carlos, Good points. Disruptive technology raises the stakes in an already complex landscape putting further pressure on IT to sustain performance. As you explain the critical role that Configuration Management plays in not only keeping the infrastructure running but allowing for these kinds of advances to move things forward. I agree with you that at this pace, automation is a must for Configuration Management, but I would add another aspect important to this automation. For Configuration Management to keep up it also has to be able to automatically identify the critical parameters amidst the noise of huge amounts of configuration changes. This look at the trends in 2011 also takes a look at technology changing the outlook for IT http://www.evolven.com/blog/an-executives-look-ahead-at-4-configuration-management-trends-for-2011.html But like you raise, only strong Configuration Management principles will support this growth Hi Carlos,

Good points. Disruptive technology raises the stakes in an already complex landscape putting further pressure on IT to sustain performance. As you explain the critical role that Configuration Management plays in not only keeping the infrastructure running but allowing for these kinds of advances to move things forward. I agree with you that at this pace, automation is a must for Configuration Management, but I would add another aspect important to this automation.
For Configuration Management to keep up it also has to be able to automatically identify the critical parameters amidst the noise of huge amounts of configuration changes. This look at the trends in 2011 also takes a look at technology changing the outlook for IT http://www.evolven.com/blog/an-executives-look-ahead-at-4-configuration-management-trends-for-2011.html
But like you raise, only strong Configuration Management principles will support this growth

]]> Comment on The Wheel Evolved–So Too Must Your CMDB/CMS, Part I by Tweets that mention The Ascent » The Wheel Evolved–So Too Must Your CMDB/CMS, Part I -- Topsy.com http://blog.k2sg.com/2010/09/28/the-wheel-evolved-so-too-must-your-cmdbcms-part-i/comment-page-1/#comment-16 Tweets that mention The Ascent » The Wheel Evolved–So Too Must Your CMDB/CMS, Part I -- Topsy.com Tue, 28 Sep 2010 23:24:11 +0000 http://blog.k2sg.com/?p=253#comment-16 [...] This post was mentioned on Twitter by Carlos Casanova, Carlos Casanova. Carlos Casanova said: 'The Ascent' blog: The Wheel EvolvedSo Too Must Your CMDB/CMS, Part I http://ow.ly/19cn4h [...] [...] This post was mentioned on Twitter by Carlos Casanova, Carlos Casanova. Carlos Casanova said: 'The Ascent' blog: The Wheel EvolvedSo Too Must Your CMDB/CMS, Part I http://ow.ly/19cn4h [...]

]]> Comment on CMS Blog Series Part 2: Manual vs Technology by uberVU - social comments http://blog.k2sg.com/2009/11/17/cms-blog-series-part-2-manual-vs-technology/comment-page-1/#comment-13 uberVU - social comments Wed, 18 Nov 2009 16:00:39 +0000 http://blog.k2sg.com/?p=211#comment-13 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by CarlosCasanova: 'The Ascent' blog: CMS Blog Series Part 2: Manual vs Technology http://ow.ly/162nZW... Social comments and analytics for this post…

This post was mentioned on Twitter by CarlosCasanova: ‘The Ascent’ blog: CMS Blog Series Part 2: Manual vs Technology http://ow.ly/162nZW...

]]> Comment on Press Release: Second “Industry Knowledge Contribution” nomination received by Press Release: Second “Industry Knowledge Contribution” nomination received Hello CMS - the best cms website http://blog.k2sg.com/2009/09/17/press-release-second-industry-knowledge-contribution-nomination-received/comment-page-1/#comment-8 Press Release: Second “Industry Knowledge Contribution” nomination received Hello CMS - the best cms website Thu, 17 Sep 2009 20:10:15 +0000 http://blog.k2sg.com/?p=129#comment-8 [...] original here: Press Release: Second “Industry Knowledge Contribution” nomination received By admin | category: cms | tags: carlos, casanova, digital-content, forum, french, [...] [...] original here: Press Release: Second “Industry Knowledge Contribution” nomination received By admin | category: cms | tags: carlos, casanova, digital-content, forum, french, [...]

]]> Comment on CMDB/CMS Blog Series: Seeking Topics by Carlos http://blog.k2sg.com/2009/09/07/cmdbcms-blog-series-seeking-topics/comment-page-1/#comment-6 Carlos Wed, 09 Sep 2009 04:00:27 +0000 http://blog.k2sg.com/?p=100#comment-6 Yes, Rob he is but the doctors are still figuring out the actual contents... LOL Thanks for participating. Hopefully it'll get some good topics for the posts. Carlos Yes, Rob he is but the doctors are still figuring out the actual contents… LOL

Thanks for participating. Hopefully it’ll get some good topics for the posts.

Carlos

]]> Comment on CMDB/CMS Blog Series: Seeking Topics by The IT Skeptic http://blog.k2sg.com/2009/09/07/cmdbcms-blog-series-seeking-topics/comment-page-1/#comment-5 The IT Skeptic Wed, 09 Sep 2009 03:48:12 +0000 http://blog.k2sg.com/?p=100#comment-5 I've got one: "This IT Skeptic, is he full of it or what?" Cheers Rob I’ve got one:
“This IT Skeptic, is he full of it or what?”
Cheers
Rob

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