The Ascent

K2 Solutions Group, Inc. – Providence, RI  (www.k2sg.com) is proud to announce a partnership with Macanta Consulting  – business and service management experts.

The partnership allows K2 Solutions Group, Inc. to deliver the eco-ITSM service developed by Macanta (www.eco-itsm.com.au). The eco-ITSM service is a world first and assists organizations in addressing the increasing demand and pressure for more sustainable IT through their service management processes. It not only supports the need for IT to address the needs of the organization’s corporate social responsibility but also helps to reduce cost, reduce risk, increase productivity and improve competitive advantage.

Carlos Casanova, President, K2 Solutions Group said: “I am thrilled to leverage the proven eco-ITSM assessment vehicle from Macanta Consulting to further deliver on my corporate mission of transforming data into actionable information. The ability to offer my clients sustainable IT assessments and services as part of a Configuration Management System (CMS) solution to improve the enterprises’ overall operational efficiency is simply tremendous and exciting.”

Breed Lewis, Director at Macanta, said: “We are very excited to have this partnership with K2 – a company who understands ITSM and it’s potential to address the environmental challenges of the 21^st century”.

Macanta Consulting was formed in 2009 and their aim is to provide organizations with a unique range of services based on their vast experience and knowledge.  The result is a powerful combination of talent that can give organizations the ability to make their business efficient, effective and moreover successful.

K2 Solutions Group, Inc. (www.k2sg.com) specializes in the transformation of data into actionable information by leveraging the implementation and efficient operation of Configuration Management Systems (CMS). It delivers its services to clients in Financial Services, Consumer Goods, Airlines and Federal Government.

For more information on K2 Solutions Group, Inc.  eco-ITSM please contact Carlos Casanova at Carlos.Casanova@k2sg.com . You can also follow Mr. Casanova on Twitter at @CarlosCasanova or his Green IT Twitter account @GreenITOps

K2 Solutions Group founder ( Carlos Casanova ) has been selected to present on the Executive Track at the September 25-28 itSMF USA / HDI Service Management ( http://www.servicemanagementfusion.com ) conference in Washington DC. The session will be on Wednesday September 28th at 9am.

Session abstract:
Configuration Management is arguably one of the most feared and avoided process areas of ITIL. The difficulty to quantify its worth or bottom line savings makes it difficult for Executive Management to sign off on it without fully understanding or appreciating what Configuration Management truly is. Configuration Management is a vital component for organizations hoping to achieve the goals of improving performance, driving down costs and being more proactive in enabling the business.

I’m sure that the “finger pointing” blame-game approach for determining responsibility dates back well into prehistoric times. Battles between Harry B. Barbarian and Charlie Q. Savage were likely fought because neither would accept blame for a poorly tied rope or poisoned arrows that did not kill the prey quickly enough.

It is not hard envisioning both Harry and Charlie blaming the other for the failed hunt. Their discussions and arguments centered likely on how the other didn’t do their part well enough, neither aware of or acknowledging the fact that both their tribes would go without food for another day. Neither of them focusing on the reality that only with both a properly tied rope and an aggressive enough poison, will they succeed in the mission they set out to accomplish; a mission that was nothing more than a simple food delivery service.

Read the full article at:

http://www.cioupdate.com/insights/article.php/3928436/Curing-the-Caveman-Mentality.htm#

This webinar was originally delivered July 17, 2009

This webinar was originally delivered January 14, 2010
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